General terms & conditions

Terms &Conditions :

Roots will be happy to offer a full merchandise refund for items returned within seven 7 days, in their original condition and packaging. We will be happy to exchange or issue a store credit for merchandise returned within 14 days, in their original condition and packaging. No exchanges or returns after 14 days without prior store approval. Special/Custom orders are considered "Final" sales and are not eligible for refunds, exchanges, or store credit.